Shipping, Returns/Exchanges
Shipping
Within the U.S.
Free standard shipping on orders $50+
Contiguous U.S. only
Estimated shipping takes 5-7 business days
*During holidays, inclement weather and COVID-19 deliveries could be delayed.
In stock items will be fulfilled and shipped within 1 to 3 business days.
Orders are processed Monday-Friday, we do not offer weekend delivery at this time.
Made to order items take 3 weeks and additional shipping time depending on the shipping method selected.
Returns/Exchanges
Returns must be made within 30 days of purchase.
Customer is responsible for shipping cost.
Products must be in good condition with original hangtags attached.
You can expect a refund in the same form of payment originally used for purchase within 30 days of receiving your return product.
Please email returns@lulusunrise.com with your return request, after which you will be issued a return slip via email.
Custom made and personalized items are non-returnable.
If there is a problem with your order, contact us immediately.
Our goal is your 100% satisfaction with our products,
If you are not completely satisfied for any reason feel free to contact us.